Orders & Returns
Orders
At Bent Crownz we aim to process and ship all items as expeditiously as possible. The delivery dates shown at the checkout are estimated, and we try to ensure that your items arrive in your hands on or before the stated dates. You will receive email updates once your package has been processed and shipped. If you have any questions please do not hesitate to send us a message on the "Contact Us" page. Please include the order number and the date of purchase. Thank you!
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Return & Refund Policy
Thank you for shopping at BentCrownz.com. Our refund and exchange policy is as follows:
- Returned items must be received within 30 days from the date you received it
- Free return shipping
- 5% restocking fee
- Final sale and clearance items cannot be returned or refunded
- Your item must be returned unused and in the same condition that you received it
- The item must be in its original packaging
- We will only replace items if they are defective or damaged
Please send us a message on the "Contact Us" page. Please include the order number, the date of purchase, and let us know the reason for the return and whether you would like to exchange an item (include the size and color) or are requesting a refund (all of which is subject to the policy outlined above). Thank you!